Top 10 Thryv alternatives for 2024

What is Thryv?

Thryv is a thorough, cloud-based, small business management software that proclaims to “provide the services your business needs to succeed”. It’s a one-stop-shop platform that features:

• CRM
• Text and email marketing
• Online listings and reputation management
• Online appointment booking
• Social media
• Customer communication
• Online payment solutions
• And many other functions

All from a single dashboard. Its aim is ease of use, productivity increase, and business expansion for small businesses.

The key to Thryv’s functionality is its integrated approach. It connects diverse aspects of your business and allows them to feed off each other. For example, you can use the customer data from your CRM to fuel your email marketing campaigns, thereby driving more leads and increasing sales. At the same time, the social media features let you manage your brand’s online presence and engage with your audience.

However, it might not suit every business’s rare demands, which is why it’s important to consider Thryv alternatives. Recognizing that one size doesn’t fit all, there are several other software out in the market that might better cater to your special business needs. For more insight, check out this link about the top Thryv Alternatives.

What are the top limitations of Thryv?

As potent as Thryv is in helping businesses manage multiple functions in one platform, there are several limitations to consider:

• Despite its promise of simplicity, users often find Thryv’s interface overly complex making it hard to navigate. Training on the proper use of the software is arduous and is often needed before full functionality can be enjoyed.
• Thryv’s customer support lacks efficiency. Users often complain about the slow response time, with several issues remaining unresolved for prolonged periods.
• Another drawback of Thryv is its integration capability. It doesn’t integrate with many popular and needful platforms. This can be a weighty con especially for businesses looking to integrate their existing systems.
• Thryv’s pricing may equally deter many potential users. Despite its wide array of features, the high cost might not be justifiable for smaller businesses with limited budgets.
• Finally, Thryv’s lack of customizability can be limiting for businesses. The platform doesn’t offer the ability to tailor settings and functions to individual business needs.

It’s important to be aware of these constraints before choosing Thryv as your business management tool. From issues like complexity and cost to a lack of integration capabilities and customization options, these considerations should factor into your decision-making process. Looking at Thryv alternatives may help in finding a platform that matches your individual business needs better.

What are the must-have features of a Thryv alternative?

If you are seeking a meet app alternative to Thryv, it’s crucial to consider the platform’s needful features. These are the cornerstones of an effective customer relationship management (CRM) solution for your business. Here are three must-have features to look for:

Comprehensive CRM Functionality

This includes contact management, task and lead tracking, email marketing, and integrated calendar.

Intuitive Usability

The platform must be user-friendly and easily navigable, with a clean and modern interface, reducing the learning curve for new users.

Flexible Pricing Options

The CRM should offer a range of pricing structures to suit diverse business sizes and budgets, particularly for small businesses.

What’s in a CRM?

When comparing alternatives to Thryv, top of your list should be in-depth and integrated CRM functionality. This is the backbone of any good management software, integrating diverse processes like contact management, task tracking, email marketing, and an interconnected calendar into one simplified dashboard, making your business operations more efficient. 

In addition, ensure your preferred alternative has intuitive usability; the platform needs to be user-centric, easily navigable, and quick to learn for new users or team members. Simple, self-explanatory features improve work productivity and save precious time on training or troubleshooting. Finally, flexible pricing options can make a world of difference. 

Not all businesses require a costly, thorough CRM, and not all can afford it. Therefore, choose an alternative that provides divers pricing tiers to suit the complexities and budgets of divers businesses, thereby ensuring it’s affordable and beneficial without compromising on needful features.

Bonsai

If you’ve been searching for a top-drawer service business management tool, Bonsai might be the right Thryv alternative for you. Bonsai offers an advanced yet user-friendly solution for service businesses of all sizes. This thorough tool not only streamlines project management, but also simplifies invoicing, time tracking, and more. It offers impeccable features, making it ideal for those who are looking for a sharper, more effectual tool to manage their service businesses. Bonsai offers a multitude of features that make it stand out as a Thryv alternative:

Smooth Project Management

Keep a tight handle on all your projects with Bonsai. Complete with stout task management and workflow automation features, it gives you an easier way to organize your projects, streamline your operations, and increase productivity. Whether you’re managing a single project or balancing multiple at once, Bonsai is equipped to handle it all.

Efficient Time Tracking and Invoicing

Bonsai automates the process of time tracking and invoicing, ensuring accurate, hassle-free billing. Unlike Thryv, it offers integrated time tracking that logs work hours directly onto invoices, saving you precious time and reducing errors. With Bonsai, you’re in complete control of your billing process.

Professional Proposals and Contracts

Bonsai ensures your proposals and contracts look attractive, professional, and legally solid. With a wide range of templates and customization options, creating and sending proposals and contracts has never been easier. Plus, Bonsai takes client management to another level by letting you embed forms and brochures directly into emails.

Advanced Reporting

Gain insights into your business performance with Bonsai’s advanced reporting. With detailed analytics and visual reports at your disposal, you can track the progress of your projects, monitor expenses, and identify opportunities for growth. Bonsai offers transparent reporting that assists you in making informed business decisions.

Intuitive User Interface

Bonsai sports a clean, intuitive interface that’s designed for ease of use, allowing you to breeze through setup and daily operations. This user-friendly design, combined with top-notch customer service, makes it one of the best Thryv alternatives on the market. If you’re interested in exploring more about what Bonsai has to offer for your service business, check out Bonsai’s official website. 

Ultimately, Bonsai offers excellent value for service businesses looking for a thorough, straightforward, and efficient project management tool. With Bonsai, you can streamline your workflow, save time on invoicing, improve your client management process, and make more informed decisions from the detailed reporting. As a Thryv alternative, it is designed with the modern service business in mind. We cordially invite you to explore Bonsai’s features and discover how it can revolutionize your business operations today.

Salesforce

Salesforce is a leading cloud-based CRM system that provides a wide range of business solutions to bolster customer relations and drive revenue growth.

Best Features

• Providing an end-to-end business solution, Salesforce showcases numerous impressive features:

• Data reporting and forecasting
• Customer service automation
• Marketing automation
• Contact and opportunity management

Limitations

• Despite its numerous advantages, Salesforce does have some limitations:

• Steep learning curve
• Expensive for smaller organizations

Not A Fit For

• Due to its robustness and cost, Salesforce might not fit small businesses or startups on a tight budget.

Pricing

• Salesforce’s pricing model is subscription-based, starting from $25/user/month to $300/user/month, with additional cost for premium features.

Reviews and Ratings

• A variety of reviews give Salesforce an average rating of 8.2 out of 10, noting it as a comprehensive CRM solution but mentioning its complexity compared to simpler systems like Thryv.

Hubspot

Hubspot is an all-in-one inbound marketing, sales, and service platform built to help businesses attract, engage, and delight customers.

Best Features

• Comprehensive CRM with lead scoring and nurturing features
• Social media management tools integrated directly within the platform
• Robust analytics and reporting to measure campaign success
• Inbuilt SEO and content strategy tools

Limitations

• May be overwhelming for small businesses due to its range of features
• Customization options can be somewhat limited
• Upgrades can significantly increase the pricing

Not A Fit For

• Companies looking for a simple, less feature-intensive solution may find Hubspot overwhelming compared to simpler alternatives like Thryv.

Pricing

• Hubspot pricing starts at $50 per month for the Starter level, with other plans scaling upwards significantly.

Reviews and Ratings

• Users give Hubspot an average rating of 4.3 out of 5 on most review platforms, citing its comprehensive feature set as a major positive.

Zoho-crm

Zoho CRM is a comprehensive customer relationship management solution that delivers superior sales, marketing, and customer service capabilities.

Best Features

• Advanced CRM tools - email marketing, interaction tracking, lead scoring.
• AI-powered sales assistant - Zia, for predictive analytics and automation.
• Customizable dashboard for quick access to important data.
• Integration capabilities with popular apps like Outlook and Google Workspace.

Limitations

• Can be a bit complex to set up and require technical know-how.
• Users have reported occasional lags and glitches.

Not A Fit For

• Small businesses looking for a simple, hand-on customer service tool, like Thryv.

Pricing

• Zoho CRM provides various pricing plans, from free to professional which cost $30/user/month.

Reviews and Ratings

• Generally, Zoho CRM receives positive reviews with an average rating of 4.2 out of 5 on most review platforms.

Infusionsoft

Infusionsoft by Keap is a robust customer relationship management (CRM) tool designed with small businesses in mind, known for its advanced automation features.

Best Features

• Infusionsoft contributes to business growth with these features:

• Sales and Marketing automation streamlines processes
• Inbuilt CRM for better customer interaction
• Online Sales platform to create custom product listings
• Email marketing capabilities to reach a wider audience

Limitations

• Despite its strengths, Infusionsoft has few limitations:

• Lack of free trial period for testing
• Complex interface which requires steep learning curve

Not A Fit For

• Infusionsoft is less suitable for individuals or micro-sized businesses due to its extensive features and cost.

Pricing

• Infusionsoft’s pricing starts at $199 per month, higher than some competitors like Thryv.

Reviews and Ratings

• Infusionsoft has received mixed reviews, praised for its robust feature set but criticized for its complex interface and high cost.

Pipedrive

Pipedrive is a cloud-based Sales and CRM software designed to simplify the complex sales processes for small to medium-sized businesses.

Best Features

• Pipedrive offers comprehensive tools for sales management.

• Powerful Sales Pipelines and Forecasting
• Contact and deal management
• Automated workflows
• Customizable dashboards and reports

Limitations

• Despite its strengths, Pipedrive has a few limitations.

• It lacks a built-in email marketing tool
• No advanced analytics
• User interface isn’t very intuitive

Not A Fit For

• Pipedrive might not be ideal for large enterprises due to scale limitations.

Pricing

• Pipedrive offers a range of pricing plans starting from $15/user/month.

Reviews and Ratings

• It has a 4.2 out of 5 star rating on G2, with users praising its simplicity and robust features, but critiquing the learning curve. Some users find Thryv as a more comprehensive alternative.

Insightly

Insightly is a cloud-based CRM solution that can transform the way businesses manage customer relationships and discover new opportunities.

Best Features

• Insightly excels in various unique areas.

• Powerful project management tools for organizing project timelines and tasks.
• Enhanced sales automation features for streamlined business processes.
• Advanced integration capabilities with other apps like Google, Microsoft, and more.
• Comprehensive reporting and analytics tools for data-driven decision making.

Limitations

• Despite its strengths, Insightly has some shortcomings.

• Pricey compared to other CRM solutions.
• The mobile app offers limited functionality.

Not A Fit For

• It might not serve well for:

• Small businesses with tighter budgets.
• Users needing a more robust mobile application.

Pricing

• Insightly pricing begins at $29 per user per month, significantly higher than some competitors like Thryv.

Reviews and Ratings

• Despite some limitations, users rated it with an overall 4.2/5 in G2 crowd.

Freshsales

Freshsales is an all-in-one CRM solution known for its advanced features that facilitate sales processes and improve team productivity.

Best Features

• Celebrated for its comprehensive toolset.

• AI-based lead scoring
• Seamless integrations with other Freshworks products
• Automated sales campaigns
• 360-degree customer view

Limitations

• While powerful, certain shortcomings can be noticed.

• Complex interface for beginners
• Slow application performance occasionally
• Limited customization options
• No offline mode

Not A Fit For

• For enterprises, who may find it lacking in scalability.

Pricing

• A range of plans from freemium to enterprise-level.

Reviews and Rating

• Freshsales maintains a solid 4.7/5 stars on most review platforms, with users praising its extensive features, but criticizing some usability issues. Like Thryv, Freshsales offers robust CRM capabilities to optimize business processes, but caters primarily to small and medium-sized businesses.

Bitrix24

Bitrix24 is a robust customer relationship management (CRM) tool offering a comprehensive suite of features in one platform.

Best Features

• CRM with automation capabilities for sales and marketing.
• Task management features with Gantt charts and scheduling.
• Internal communication tools like video chatting and social intranet.
• File sharing and management for team collaboration.

Limitations

• Difficulties with customizing fields and processes.
• Complex interface can be overwhelming for new users.

Not A Fit For

• Small businesses that need a simple and easy-to-use CRM.

Pricing

• They offer a free basic plan and their paid plans starting from $24 per user/month.

Reviews and Ratings

• It has a score of 3.9 out of 5 stars on Capterra, a trusted platform for honest software reviews. Overall, while Bitrix24 contains diverse features, users in need of a more simplified platform might prefer Thryv.

Nimble

Nimble is a cloud-based CRM tool that organizes contacts, calendars, and other task management tasks from multiple platforms in an unbroken workflow.

Best Features

• Unified inbox for all communication channels
• Integration with major social media platforms
• Smart contact management with personalized outreach
• Sales and marketing automation features

Limitations

• Lack of custom reporting features
• No on-premises version available
• Does not support multiple currencies
• Limited integrations with third-party software

Not A Fit For

• This solution might not be a good fit for businesses that require robust reporting capabilities and extensive third-party application integration.

Pricing

• Nimble has a simple pricing structure offering one business plan at $25 per user per month.

Reviews and Ratings

• With an average rating of 4.1 out of 5 on G2, users applaud its ease of use and efficient contact management but criticize its customizability compared to alternatives like Thryv.